Corporate Office

Scottsdale, AZ:

9160 East Bahia Drive Suite 100
Scottsdale, AZ 85260
480.257.2599 Fax
Open 8am – 5pm Mountain Time (MST)

Franklin Young

Jeff Flowers

East Office

Asheville, NC:

1200 Patton Avenue
Asheville, NC 28806
828.250.0799 Fax
Open 8am – 5pm Eastern Time (EST)

Thomas Brooks

Vice President of Sales
800.523.9504 Ext 319 or
480.257.2600 Ext 319

Gary Carland

Business Development Manager
800.523.9504 Ext 333 or
480.257.2600 Ext 333

Tim Barnstable

Business Development Manager
800.523.9504 Ext 303 or
480.257.2600 Ext 303

Craig Nehlsen

International Partners

Australia & New Zealand

United Kingdom & Europe

PTI Asia DBA Steel Storage Asia Pte Ltd

34 Joo Koon Road
Singapore 628986
+65 6862 9365

Technical Support

To better serve our valued customers PTI has implemented a state-of-the-art web-based support program for customers having issues with any PTI or Digitech branded products. Please visit and create an account or sign-in if you have already registered. To make sure you are getting the best of the best service please sign up for our Preferred Support Program.  Contact a Sales Representative for more information.

Product Returns

For product returns or warranty exchanges a Return Material Authorization (RMA) must be obtained before shipping any product back to PTI. Check out our Product Return Policy and visit our online RMA portal at