The StorLogix and Falcon XT system gives a lot of functionality that can seem overwhelming to a new user. This quick-start guide will give you information and tools to help you have a better understanding of what the system can do and how to use it.
I’ve got a StorLogix disc from PTI, now what?
I have an old Falcon 2000 system, how do I upgrade to StorLogix?
How do I configure StorLogix to work with my management or accounting software package?
Where do I go to do routine backups of StorLogix, and why should I?
StorLogix says my LogixServer is “offline”, what should I do?
What type of wiring do I need for this system?
I want to use StorLogix Mobile, how do I get that setup?
What do my tenants and/or renters need to do to use EasyCode?
Is there somewhere I can go to get a deeper overview of how to set StorLogix up?
What exactly are Time Schedules, Access Areas, and Access Levels?
How can I use Anti-Passback and/or Late Exit with my system?
How do I reset my Site Graphics computer?
Installing StorLogix for the first time can seem like an impossible task. Trust us, it’s not. We have taken a lot of steps over the years to make the installation of our software a smooth and easy job. Plus, there is a video you can watch to get you going…
Trying to upgrade your existing StorLogix software? You’re in luck! We have a step-by-step video for that as well…
More information: StorLogix First Time Setup
For instructions to convert from Falcon 2000 to Storlogix please download the following document:
Our software interface works with many of the major management software packages that you find in self-storage. The StorLogix Installation and Setup video covers some of the basics on how to set up this up. If you’d like more information, check the link below.
More information: Setting up the StorLogix Interface
Backing up the database is an important function that should be performed at least monthly to prevent data loss in the event of computer malfunction, vandalism, computer virus, theft, fire, or other catastrophic event. It is a good idea to in a safe off-site location by using a USB Flash Drive, External Hard Drive, or cloud account like Dropbox or Google Drive.
More information: Backing up the StorLogix Database
Don’t Panic! The Falcon XT is a stand-alone access control system. This means as long as StorLogix has transmitted user data and codes to the XT, it will continue to work just fine without the PC connected to it. Here are some basic steps to take when this happens…
We have very specific requirements for wiring our system, whether you are looking for door alarm wiring, device communication cable, or power wire recommendations, we have the list for you. Hop on over to our Wiki site for more information.
Lucky for you we’ve already written up a handy-dandy quick-start guide for that!
More information: StorLogix Mobile Quick-Start Guide
First thing to do is to make sure that you’ve already setup your EasyCode subscription at easycode.ptisecurity.com. The first step is to make sure that your customers are set as “EasyCode Eligible”, or “Allowed to Use EasyCode” within StorLogix. You can verify this setting by going into Edit User. The other option you have is to enable EasyCode for everyone by default, this is done with an override setting in the StorLogix Interface. The next step is to make sure that you have a few access devices that are “Used for EasyCode”. This setting is found under A/I Device Properties.
After all of that your customer needs your 10-character Site Key, and their access code, that’s it (well, they need to sign-up for an EasyCode account in the app). You can get more detailed information about this at the following link.
More information: Tenant EasyCode Quick-Start Guide
Okay, but you asked for it! Please visit the following links in our online help for overviews on setting up and configuring StorLogix.
Just like “Lions, Tigers, and Bears” these three things in StorLogix seem to make everyone say, “Oh My!” Don’t worry, they aren’t scary at all. At their core these three items in StorLogix control the when (Time Schedules), where (Access Areas), and how (Access Levels) of your entire PTI access control system. Access Levels also decide how “Time Zones” from your management software get translated into access privileges in StorLogix. There is a lot to read up on these items, check the links below…
Anti-Passback prevents users from ‘tailgating‘ through controlled areas by tracking entry and exit counts. A user can only exit an area that they have already entered and can only enter an area that they previously exited. If a user tailgates onto a site, the exit keypad will deny exit to them because they are not logged into the area. If a user is on-site and tailgates off the site, they will be denied exit next time they try to enter.
Late Exit Mode is used to control customer exit from the site after their allowed time schedule hours in their Access Level.
First off, add a new site in StorLogix under Setup. This will be the data for your annex. Second, either add this new site to your existing StorLogix Interface by selecting both sites in the same setup, or add a new interface for this one (if your management software supports it). Beyond this you are going to need a Static IP at the remote site which you can get from your Internet Service Provider (ISP), a route that supports port forwarding, and another Falcon XT.
After all that, follow the 8 steps in LogixServer for Remote Site TCP/IP Connections (at the bottom): LogixServer Setup