Knowledge Base

Replacing a Digitech System Controller with a Falcon XT

Step-by-step instructional guide for replacing an existing Digitech System Controller with a Falcon XT controller.  Includes installation and configuration of the StorLogix system software.
Download 3.2 MB

LatchGard Project Management Guide

Project management guide for installing wireless LatchGard overlock devices and associated T1000 transceivers and R1000 repeaters.

Download 8.2 MB

February 2016 Seminar Registration Form

Registration form for the 2016 Dealer / Installer Training that will be held in Scottsdale, Arizona on February 23rd and 24th.

Download 47.12 KB

US Robotics Modem Settings (Falcon XT)

Settings for the US Robotics (also 3Com) Courier modems for Falcon XTs.

Download 164 KB

Access Control and Security for Self-Storage Brochure

Our newest product brochure that walks you through all of our access control and security solutions that are specifically designed for the self-storage industry.
Download 2.5 MB

EasyCode and StorLogix 5

Information about our mobile app specifically designed for self-storage tenants and renters.

Download 739.73 KB

Installation and Troubleshooting of Wireless RS485

Installation and troubleshooting guide for the Wireless RS-485 modules.

Download 202.49 KB

Falcon Base Unit End of Life Customer Bulletin

Important customer bulletin about the end of life announcement for the Falcon Base Unit.

Download 48.05 KB

Instructions for connecting LiftMaster Passport to PTI Systems

Instructions for connecting LiftMaster Passport PPWR Receiver to PTI Systems.

Download 1.71 MB

DigiFileDrop

Quickly and easily send your files to PTI with the DigiFileDrop utility. This application will bundle your DigiWin data and upload it to PTI.

Download 835 KB

DigiPort Installation and Setup

Installation and setup guide for the Digitech DigiPort.

Download 1.75 MB

Gooseneck Stand

Basic cut sheet for the PTI Gooseneck Stand.

Download 214.45 KB

8-Channel Relay Board Manual

Installation manual for the PTI 8-Channel Relay Board.
Download 1.50 MB

StorLogix and Falcon XT

Overview of the StorLogix and Falcon XT system controller from PTI.

Download 889.93 KB

Keypad Comparison Chart

Compares the features and specifications of the PTI's Apex, VP, 700LC, and 700LX keypads.

Download 212.06 KB

Self-Storage Value Proposition Map

Bullet-pointed map of a typical Self-Storage facility with easy to understand callouts on how PTI can be implemented throughout.

Download 721.63 KB

PayXpress

Information about PTI's revolutionary payment integration, PayXpress. PayXpress can help you collect more rent and get timely payments from tenants.
Download 715.59 KB

LatchGard Overlock System

Overview of the LatchGard Overlock individual unit locking system.

Download 729 KB

Lightning Protection

Covers techniques and ideas about how to protect your system against lightning and surge damage. Topics include: How Lightning Causes Damage, Lightning Protection Methods, Recommendations, Other Considerations, and coverage of the built-in protect in PTI's access control devices.

Download 276.32 KB

Hard-Wired and Wireless Door Alarms

Overview of the PTI wired and wireless door alarm solutions available.

Download 671 KB

DigiGate 700 Keypads and Entry Devices

Overview of the available DigiGate Keypad options. Inlcude 700LX, 700LC, and 700LC with Proximity Card Reader.

Download 203.92 KB

DigiGate Controller and Accessories

DigiGate system overview with features, benefits, and specifications. Includes SysCon, DigiGraphics, Keypads and Door Alarms.

Download 729 KB

Apex Keypad Feature List

Feature listing for the Apex Series Keypads.

Download 11.52 KB

17 Function Falcon Function List

List of functions available in the 17 Function Falcon Base Unit.

Download 9.33 KB

Falcon Base Unit Cut Sheet

Marketing cut sheet detailing the features and benefits of the Falcon Base Unit.

Download 1.92 MB

Moving DigiWin to a New Computer

Quick how-to guide for moving DigiGate™ DigiWin from one PC to another.

Download 24.33 KB

RX900 Wireless Door Alarm Manual

Installation and Operation manual for the RX900 Wireless Door Alarm System.
Download 949 KB

Wired Door Alarm Multiplexer Manual

Installation manual for the PTI Wired Door Alarm Multiplexers (Muxes).

Download 2.30 MB

Falcon XT CP210X USB Driver

Silicon Labs CP210X USB Driver for the Falcon XT controller. v6.5.3, Works with Windows XP thru 8.

Download 6.79 MB

Apex Keypad Manual

Installation and Operation manual for the Apex Series Keypads. Revised March 2016.

Download 2.9 MB

VP Keypad Manual

Installation and Operation manual for the VP Keypad Access Device. Revised March 2016.

Download 1.8 MB

LatchGard Project Management Guide

Project management guide for installing wireless LatchGard overlock devices and associated T1000 transceivers and R1000 repeaters.

Download 8.2 MB

February 2016 Seminar Registration Form

Registration form for the 2016 Dealer / Installer Training that will be held in Scottsdale, Arizona on February 23rd and 24th.

Download 47.12 KB

Windows 7 XP-Mode Setup for DigiWin

Steps for setting up DigiWin in a Windows 7 XP-Mode virtual machine.

Download 1.00 MB

Replacing a Digitech System Controller with a Falcon XT

Step-by-step instructional guide for replacing an existing Digitech System Controller with a Falcon XT controller.  Includes installation and configuration of the StorLogix system software.
Download 3.2 MB

How to convert from Falcon 2000 to StorLogix

Easy to follow steps for converting an existing Falcon 2000 system over to StorLogix.

Download 216.73 KB

Stairwell Siren Diagram

Diagram showing typical placement and wiring of sirens in a stairwell.

Download 86.86 KB

Site Graphics 4.4.3

Site Graphics and Site Builder software. Does not include a demo mode, serial number is required to use Site Graphics. Works with Windows XP thru 8.
Download 34.35 MB

Computer System Requirements

This document details the basic computer requirements for PTI's software programs. Rev Feb, 2016.

Download 277 KB

1 Slide Gate 2 Barrier Gates 5 Feet with 3 Detector Loops

Diagram detailing the installation of a slide gate and 2 barrier gates at 5 feet with 3 detector loops.

Download 126.74 KB

StorLogix Free Exit

Covers the steps to setup Free Late Exit in StorLogix.

Download 497.28 KB

Multi-Story Conduit Recommendations

Diagram detailing a basic recommendation for multi-story conduit installation.

Download 92.60 KB

US Robotics Modem Settings (Falcon XT)

Settings for the US Robotics (also 3Com) Courier modems for Falcon XTs.

Download 164 KB

1 Slide Gate 2 Barrier Gates 1 Foot with 4 Detector Loops

Diagram detailing the installation of a slide gate and 2 barrier gates at 1 foot with 4 detector loops.

Download 127.74 KB

Wireless Transmitter and Magnet Placement Revision

Diagram showing the revised placement of the wireless transmitter and magnet.

Download 114.17 KB

Apex Keypad Bollard Version 2

Revision 2 of the Apex Keypad Bollard drawing.

Download 185.01 KB

Entering Management Codes in DigiWin

A quick how-to guide for entering company/management codes into DigiWin.

Download 39.72 KB

15 Function Falcon Manual

Manual for the 15 Function Falcon Base Unit.

Download 30.43 KB

16 Function Falcon Manual

Installation and Operation Manual for the 16 Function Falcon Base Unit.

Download 331.69 KB

15 and 20 Function Falcon Manual with Single Wire and Type 1 Door Alarms

Installation and Operation manual for the 15 and 20 Function Falcon Base Units with Single Wire and Type 1 door alarms.

Download 307.31 KB

24 Function Falcon Manual v3.1

Installation and operation manual for the 3.1 version of the 24 Function Falcon Base Unit.

Download 1.41 MB

24 Function Falcon Manual v4.0

Installation and operation manual for the 4.0 version of the 24 Function Falcon Base Unit.

Download 1.66 MB

24 Function Falcon Manual v4.41

Installation and operation manual for the 4.41 version of the 24 Function Falcon Base Unit.

Download 1.52 MB

Falcon Base Unit Alarm Panel Interface

Diagram detailing the connection of a Falcon Base Unit to an Alarm Panel.

Download 82.90 KB

RS-485 Cable with Terminal Block

Diagram detailing the wiring of the Falcon Base Unit RS-485 cable and terminal block.

Download 90.82 KB

Special Access Codes

Instructions for setting up special access codes for persons who need site access but are not customers of the site. Managers, Maintenance Personnel, Security Guards, Police, Fire, Garbage, etc.

Download 97.95 KB

Correct Wire Splicing Techniques

Covers techniques for correctly splicing wires with the PTI systems using crimp connectors (3M UY2, UG, UR2), wire nuts, or Dolphin Super B connectors.

Download 258.15 KB

Wire Recommendations

Basic wire recommendations for use with the PTI access control systems.

Download 101.02 KB

Site Graphics Software

Overview of Site Graphics software and how it enhances the image of your property to existing and potential customers.

Download 863.85 KB

Site Graphics and Site Builder Manual

Installation and User's Manual for PTI Site Graphics and Site Builder software.
Download 621.78 KB

Single Door Module Manual

Installation manual for the Single Door Module (SDM).

Download 613.58 KB

1 Barrier Gate 1 Detector Loop Drawing

Diagram detailing the installation of 1 Barrier Gate with 1 Detector Loop.
Download 110.20 KB

1 Slide Gate 1 Barrier Gate 1 Foot with 2 Detector Loops

Diagram detailing the installation of 1 slide gate and 1 barrier gate that are 1 foot apart with 2 detector loops.

Download 123.36 KB

1 Slide Gate 1 Barrier Gate 5 feet with 2 Detector Loops

Diagram detailing the installation of a slide gate and barrier gate at 5 feet with 2 detector loops.

Download 121.91 KB

1 Slide Gate 2 Detector Loops

Diagram detailing the installation of 1 slide gate with 2 detector loops.

Download 111.43 KB

ADA Guidelines for Access Control

The Americans with Disabilities Act of 1990 (ADA) was passed to prohibit discrimination and ensure equal access for persons with disabilities in employment, government services, public accommodations, transportation, and commercial facilities. Some of the guidelines and requirements from this law can be applied to access control.

Download 161.03 KB

Basic Access Control System Wiring

Diagram detailing the basic wiring for a PTI access control system.

Download 279.59 KB

Basic Falcon System Setup

Basic setup and installation quickdoc for the Falcon access control system.

Download 313.68 KB

Gooseneck Stand Pad Detail

Detail diagram for a Gooseneck stand pad.

Download 100.96 KB

International Wire Recommendations

International equivalents for the recommended PTI access control system wiring.

Download 42.34 KB

Junction Box Conduit Run from Building to Building

Diagram showing a typical junction box conduit run between buildings.

Download 118.65 KB

Electric Door Strike Recessed Fail Secure

Diagram detailing the wiring of a recessed fail-secure electric door strike.

Download 95.22 KB

Pre-Installation Recommendations

This is a list of the equipment to have on hand and issues to consider when preparing for the installation of your PTI System.

Download 41.11 KB

Wiring for Barrier Arm and Slide Gate Simultaneous Trip

Diagram detailing how to wire a barrier arm and slide gate to open, or trip, simultaneously.

Download 94.97 KB

Aiphone NEM Music Bleed Repair

Diagram detailing how to repair music bleed on the Aiphone NEM system with an RB5 relay.

Download 113.45 KB

LEF-5 and LEF-10 Intercom Connections

Instructions for connecting PTI Remote Keypad with Intercom, CodeXpress with Intercom and APEX Access Devices with intercom to the Aiphone LEF-5 or LEF-10 Open Voice Selective Call Intercom Base Station.

Download 428.62 KB

NEM Speaker Wiring

NEM speaker wiring diagram for the CodeXpress and Keypad with Intercom.

Download 102.79 KB

NEM Troubleshooting

Troubleshooting steps for the NEM intercom system.

Download 86.50 KB

Installing the Gate Interface Easy Link

Use these steps to set up an interface between your accounting software and the PTI Falcon Gate Access System using the PTI Easy Link.

Download 618.45 KB

QuikStor Express Interface

Guide to setup the ACCINF program to interface PTI with QuikStor Express.

Download 84.90 KB

SiteLink Download to PTI

Use these steps to download customer access information from your SiteLink accounting software into your PTI system.

Download 589.89 KB

Storage Command Download to PTI

Use these steps to download customer access information from your Storage Commander software into your PTI system.

Download 471.69 KB

Syrasoft Download to PTI

Use these steps to download customer access information from your Syrasoft software into your PTI system.

Download 566.08 KB

Additional Loading for Relay Outputs

Diagram detailing how wire both Apex relays to a Normally Open or Normally Closed output.

Download 112.10 KB

Apex Cut Sheet

Specifications cut sheet for the Apex Series Keypad.

Download 1.29 MB

Apex Motherboard Diodes

Diagram indicating the locations of the diodes on the Apex Series Keypad motherboard.

Download 93.92 KB

Apex Wiring Diagram

Diagram for the wiring of the main Apex Series Keypad faceplate assembly.

Download 399.99 KB

Apex J-Box Adaptor Plate Installation

Diagram indicating how to install an Apex Series Keypad front plate into a junction box with an adaptor plate.

Download 157.10 KB

Modification for CodeXpress Anti-Tamper

Diagram for the anti-tamper modification to a CodeXpress keypad.

Download 142.40 KB

Lightning and Power Surge Protection Options

Covers recommendations for safe guarding your system against lightning and surge damage.

Download 163.62 KB

RS-232 9-Pin Optical Isolator

Diagram for the 9-pin RS-232 Optical (Opto) Isolator.
Download 101.88 KB

Multiple Power Supply Installation with RB5 Relay

Covers how to install multiple remote power supplies that can be reset through a common relay connection.

Download 158.66 KB

Power Supply Installation Manual

Installation manual for the PTI Power Supplies.

Download 161.00 KB

Power Supply RB5 Reset

Diagram showing how to wire an Altronix RB5 relay to remotely reset a power supply.

Download 130.03 KB

Lighting Control Circuit

Diagram for wiring a lighting control circuit with an 8-Channel relay board.

Download 99.21 KB

Elevator Controls Above Mount Configuration

Diagram showing the above mount configuration for elevator controls with a PTI keypad.

Download 99.30 KB

Elevator Relay Board Interface

Diagram showing the interface between the 8-Channel relay board and an elevator control board.

Download 91.06 KB

Elevator Controls Summary

Summary diagram covering the Above and Adjacent mount Elevator placements.

Download 117.42 KB

Falcon Elevator Setup

Covers how to setup elevator controls with the Falcon Base Unit.

Download 86.58 KB

High Voltage Contactor Wiring for Lighting

Diagram showing high-voltage contactor wiring for lighting controls.

Download 113.28 KB

Relay Board Diagram

Diagram for the 8-Channel Relay Board.

Download 246.78 KB

Remote Access Wiegand Receiver

Diagram showing wiring of a PTI wiegand input to a third-party wiegand device for the purpose of using wireless pendant remotes.

Download 124.32 KB

Wiegand Quick Install

Quick installation instruction for the PTI Wiegand Board (PWIE).

Download 1.42 MB

Wiegand ProxPoint Wiring

Wiring diagram for connecting the HID ProxPoint Proximity Reader to the PTI Wiegand Board (PWIE).

Download 104.59 KB

16 Channel Mux Rewiring Method 1

Connector rewiring method for the PTI 16 Channel Multiplexer.

Download 166.19 KB

16 Channel Mux Rewiring Method 2

Cut connector rewiring method for the PTI 16 Channel Multiplexer.

Download 158.41 KB

Falcon 2000 4.6.4

***For use on Windows XP systems only*** This download requires activation after 30 days. Only works 24 function Falcon Base Units.
Download 182.03 MB

RX900 Utility

Utility for use with the RX900 Wireless Door Alarms. Provides backup/restore functionality and the ability to learn new transmitters.

Download 32.32 MB

Combining Alarmed Units

How to combine multiple smaller alarm enabled units into one larger unit.

Download 93.81 KB

Interior Units Trunk Line Hallway Crossover Conduit

Diagram showing how to properly use conduit to cross trunk line over a hallway.

Download 100.82 KB

Interior Units Trunk Line Hallway Crossover Tied

Diagram showing how to properly use ties and I-beams to cross trunk line over a hallway.

Download 108.27 KB

Metal Swing Door Contact Placement

Diagram showing proper placement of the door contact on the inside of the unit.

Download 97.00 KB

Mux Dimensions

Diagram showing the dimensions of the standard PTI Multiplexer housing.

Download 101.73 KB

Mux Expander Installation Instructions

Installation instructions for the PTI Mux Expander.

Download 133.37 KB

Mux Unused Channel Wiring

Diagram showing the proper wiring for unused channels on a PTI multiplexer.

Download 137.32 KB

Quick Switch Installation

Diagram showing proper installation of the Quick Switch™ door contact.

Download 198.29 KB

Quick Switch Installation Considerations

Items to consider when choosing the Quick Switch™ door contact.

Download 39.83 KB

Swing Door Recessed Contact Placement

Diagram showing proper placement of a recessed door contact on a swing door.

Download 108.33 KB

Roll-Up Door Contact Detail

Diagram showing the placement of a door contact with a typical roll-up door.

Download 143.48 KB

Wired Door Alarm Mux Quick Install Guide

Quick installation guide for the PTI wired door alarm multiplexer.

Download 221.93 KB

Wireless Mounting Roll-Up Door Jamb

Diagram showing the preferred method of mounting a wireless transmitter box to the door jamb of a roll-up door.

Download 464.22 KB

Wireless Mounting Roll-Up Door Header

Diagram showing the preferred method of mounting a wireless transmitter box to the header of a roll-up door.

Download 453.91 KB