- Knowledge Base
- About Us
PTI Security Systems
You're the boss. Easily make changes to system settings, lock out past-due tenants, or just close up shop for a holiday. If you have management software, we probably integrate with it. No matter what, you are in control with PTI.
Let the good guys in and keep the bad guys out. Gates, Elevators, Wine Storage, and more. Setup standard and extended hours, limit sensitive areas, and protect your customer's investments with PTI.
We've made our name in self-storage and are wholly dedicated to this market. We're always interested in helping with applications for your unique self-storage business. Let us know what you're up to, we probably have a solution.
Are you a PTI Dealer or Installer? Do you want a fast and easy way to order PTI & Digitech branded products? Well, you're almost in the right place. Head on over to store.ptisecurity.com where you can browse through and order any of our available products. Now accepting all major credit cards right in the store!
We are excited to announce that in an effort to improve and enhance our technical support operations, we will be migrating our online ticketing system to a new platform in mid April.
The migration to the new system will occur automatically and should not interfere with any operations or open tickets. All of your current account information will be loaded into the new platform in mid-April, and you will receive an automated email to set up a password for your account in the new system. For your convenience, our support website address will remain the same, https://support.ptisecurity.com/.
If you are a Preferred Technical Support customer, your support agreement plan will also automatically migrate to the new support site.
Whether you are a preferred customer or not, you will need only to follow the link in the automated email and set a new password to complete your registration—we will take care of the rest.
We are excited about this upgrade, and believe this platform will be a more user friendly alternative to our current ticketing system. The new platform will also give us the ability to better track and respond to tickets and proactively fix and manage any recurring issues.
As great as technology is, sometimes it wakes up on the wrong side of the keypad. Don't worry, our technical support team is here to help. Gate won't open? Keypad run over? Software driving you batty? Let us help, it's FREE. Visit support.ptisecurity.com
Show your tenants that you are invested in their security with PTI Site Graphics. Quickly see site activity, alarms, and recent events. Give your customers peace-of-mind and easily show them where their unit is. One glance is all it takes to know your facility and your tenants belongings are secure. Read More
You did your homework and bought a new PTI system but have no idea how to hook it up. If you could care less about terms like RS-485, trunk line, trenching, or you just need a hand; we can help you find a PTI Dealer in your area. Just give us a call at 800.523.9504 or 480.257.2600 and we will get you in touch with someone who isn't afraid to get their hands dirty.